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  • Home
  • Privacy Policy
Privacy Policy

We respect the privacy of everyone visiting his website. We are committed to maintain the security of the personal information of everyone provided here at this website.

This policy outlines the basis on which the personal data is provided by you and our practices regarding your personal data.

  • Brief:
    • We must collect your personal information like address, phone numbers, email id etc for us to enable your purchases and provide our services. We shall use this data to enable your purchases and also send you information about our special offers and services in the future, with your acceptance.
    • We shall never share your personal data with any third parties, except, for delivery of our services you have purchased or any Governmental or law regulatory bodies seek the same or any need that may arise for any investigation or to prevent any crime.
  • Personal Information:
    • All the personal information are provided voluntarily by you. The answers to questions and your personal comments may also include personal information.
    • The personal information thus collected for provisioning our services and for business purposes, including and not limited to:
      • For providing information on services requested by you to your email id or by post to your postal address.
      • To update you on our services and to continuously improve our operational efficiency.
      • To effectively fulfil all our contractual obligations with you
      • To seek your feedback and to take corrective measures and to meet your needs of tomorrow
      • For processing and enabling the service you had requested
    • We may use your historical and statistical data for scientific report purposes, removing all personal identifiable information.
    • If you email us for any purpose, the same may be used to respond to you and the same shall not be used for any direct marketing purposes unless you have consented.
    • With your acceptance we may share your personal and traffic and billing data for direct marketing with our affiliates.
    • We shall take all necessary steps for the security of your data as per this policy.
    • We shall prevent any unauthorised access to your data by deploying strict procedures and security features.
    • Though we provide the best possible features for security, unfortunately the internet transmission is not completely secure and hence we cannot guarantee the security of your data transmitted to our site.
    • By providing your personal information you shall be deemed to have consented to the terms of our privacy policy.
  • Non personal Information:
    • On entering our website the information provided by your web browser will be automatically captured and the same is not classified as personal information. Please do refer to the security features of your web browser to get an understanding of the information it may send to the external websites.
    • The information thus got shall be used only for better understanding and improvement for providing an effective service on our website. We may also share this information with third part websites for betterment of our services and individual users cannot be identified.
    • The information provided by your web browser aids us in analysing and aggregating and aids us to present the content that visitors are seeking in the best possible way.
  • Use of Cookies:
    • When you enter our website we may store some information as cookies on your PC. These are pieces of data which the website sends to your web browser which in turn is stored in the hard disk of your PC. The web browser settings can be modified to notify you when you receive a cookie and you may decide to store it or not. These cookies ensure that you need not re enter personal information every time you visit our website.
  • Security:
    • We have deployed adequate technology and strict policies in order to protect your privacy from any unauthorised access and misuse of any information.
  • Minors:
    • We do not sell our services to anyone below age of 18 years old. If you are below the age of 18 year old, you shall have to be accompanied by your parent or legal guardian if you wish to use our website.
  • Contact us:
    • In case you need clarification regarding this privacy policy, please. We reserve the right to amend this policy at any time in the future. In case we determine to make any changes in the way we use your personal information provided by you, we shall notify you by posting an announcement in our website or email you.
    • If you wish to delete or modify any of the personal information provided by you, please contact our website administrator at customerservices@ephona.co.uk.